Ignition Group Call Centre

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If you are energetic, a self-starter and think you have what it takes, contact us at: E: info@ignitiongroup.co.za T: +27 31 582 8300 A: Quadrant 4, Centenary Building. Ignition tells lies about their business identity as well as sales agents tell lies as well.A agent asked if I would like to give my information to ignition call centre which I said no I do not want to do any dealings with ignition they advertise bestinternet which is ignition but using bestinternet which is wrongful.Its like telling a customer that we offering our mtn deal but then later mtn.

We are looking for a Team Leader to set monthly targets with campaign manager. To report daily to campaign manager on overall team performance against agreed target. Implement action plans identified in weekly team review meetings together with campaign manager.
This position will be based at our branch in the Liberty Towers, Durban CBD.

Ignition Group Call Centre Qatar

Details:
Call
  • Manage day to day running of the team(all aspects)
  • Manage the performance of the agents – formal monthly / weekly reviews to be done and presented to management on a weekly basis.
  • Manage talk time
  • Manage attendance with the assistance from HR
  • Maintain the attendance register
  • Maintain discipline within the team
  • Initiate disciplinary action with assistance from HR
  • Keep proper documentation on all the agents in the team
  • Responsible for the planning and management of leave rosters
  • Coaching and mentoring of team
  • Setting of incentives
  • Liaise with call centre manager on all levels of team management
Ignition Group Call Centre
  • Minimum 6 months sales experience
  • Excellent written and verbal communication skills
  • Be numerate, literate with computer knowledge
  • Communicate in a clear and concise manner
  • Excellent telephone skills
  • Dedicated worker with good time management and patience
  • Administrative abilities
  • Leadership ability
  • Attention to detail
Should you wish to apply please email your CV to natasha.anthony@ignitiongroup.co.za

Ignition Group Call Centre Doha

E: info@ignitiongroup.co.za
T: +27 31 582 8300
A: Quadrant 4, Centenary Building, 30 Meridian Drive, Umhlanga, Durban